Privacy Policy

Privacy Policy – Pickoon UAE Electronics Store

At Pickoon (pickoon.com), your privacy is a top priority. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website or make a purchase. By using our site, you agree to the practices described in this policy.

Information We Collect

We collect information you provide directly when you place an order, create an account, or contact us. This includes:

  • Personal details: name, email address, phone number, and shipping address
  • Payment information (processed securely via our payment providers – we do not store full card details)
  • Order history and preferences
  • Communications you send us

We also automatically collect certain technical data when you visit our site, such as your IP address, browser type, pages visited, and device information, through cookies and analytics tools.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including delivery and returns
  • Send order confirmations, shipping updates, and customer service communications
  • Improve our website, products, and services
  • Send marketing emails and promotions (you can opt out at any time)
  • Detect and prevent fraud or unauthorized transactions
  • Comply with legal obligations
Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our business (e.g., payment processors, shipping carriers, marketing platforms), and only to the extent necessary to provide those services. These partners are required to keep your information confidential.

Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, remember preferences, and analyze site traffic. You can control cookie settings through your browser. For more details, please read our Cookie Policy.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All transactions on our website are encrypted using SSL technology.

Your Rights

You have the right to access, correct, or request deletion of your personal data. To exercise these rights, please contact us and we will respond promptly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact our team. We are happy to assist.